Ethics in business has become big news over the past several years. We read about the escapades of the executives at Enron, WorldCom and other major companies and shake our heads in astonishment thinking, “How could that happen.” We marvel at the unethical behavior of these leaders while at the same time never considering our own behavior.
The truth is that business leaders, regardless of the size of the company, are faced with ethical pressures everyday. The scale or impact of the ethical decision may not measure up to the likes of an Enron, but nevertheless, they do exist. How a business leader handles minor ethical issues is a precursor to how larger decision will be made as the business grows.
Many of the ethical issues we may face are not clearly black or white. In fact, two people faced with the same issue could quite possible make contrary decisions, while believing they each have made the best ethical decision. Why? Because ethical decisions are based upon one’s moral character. When it comes to moral behavior, we each march to the sound of different drummers and as such will make different decisions on similar issues.
As a business owner you must set the bar on ethical behavior. Make integrity a core value, be honest with your customers and employees, always follow the rules, never compromise your principles, and remember that the right thing is not always the opposite of the wrong thing. Do these things and your customers will respect you and your employees will remain loyal, essential ingredients to a successful business.
To Your Success,
